A: The performance of the company has dramatically improved and of course, the supply chain. There has to do with both, but I think the main differentiator with the past is the quality of the data.
We have much more visibility in data processes and what’s happening under the surface than we had before. A clear picture of data and quality of it so to speak.
Q: Why did you choose Steltix over the alternatives?
A: We had, of course, experience with Steltix and I think that at some point Steltix knew almost more about Keune than we did ourselves, which is not the ideal position to be in.
So that’s one thing, but my honest answer is that Steltix understood JD Edwards quite well and what the system could do for us.
Another reason, at least for me, is that Steltix is honest in what’s possible and what isn’t. So, you are not selling the dream to later prove it that you don’t know it, but you tell the truth. And that’s crucially important. That goes as a compliment for Erik and Jan Jaap.
Q: What are some lessons learned from the process and what advice would you give to a company that is in a similar situation?
A: Be prepared for an implementation. You can’t do too much work on an implementation getting your best people on the project and not backfilling them.
In the past, we used to backfill roles that were on the project team, and we didn’t do this in this project. That really had a huge impact on people because they had to do both. If you do both, one will go wrong.
Also, try to simplify everything you do. Complicating things won’t bring you anything. To end, having the right people in the process is key.